VidGetter Privacy Policy

VidGetter values your privacy. This Policy explains how we handle information when you use our website and desktop application, and how you can exercise your rights.

1. Information We Process

Depending on the features you use, we may process:

• Website usage information, including page visits and actions, referral sources, device categories, and basic records needed to operate the website.
• Download and application usage information, including download actions, supported platforms, software versions, and operational status.
• Feedback, inquiries, and support information you choose to submit.

2. Purposes

We use this information to understand product usage, troubleshoot issues, improve downloads, maintain service security, and respond to feedback and support requests. We do not sell personal information.

3. Sources and Local Data

Information may come from details you provide or be generated when you use the website or application. Downloaded media is stored in the local folder you choose by default. We do not obtain the contents of those files merely because you use the website, unless you choose to submit them or use a feature that requires remote processing.

4. Retention and Sharing

We keep information only as long as needed for the purposes above, unless the law or a dispute requires a longer period. When it is no longer needed, we delete or anonymize it in accordance with applicable law.

We may share information as needed with contracted cloud, analytics, email, and infrastructure providers, or disclose it where legally required. We require relevant providers to use appropriate safeguards.

5. Security

We use reasonable measures such as access controls, transport protection, and audit logging to protect information. No online service can guarantee absolute security. Please safeguard your devices and credentials related to the service.

6. Your Choices and Rights

You can manage local storage through your browser settings. Subject to applicable law, you may request access to, correction of, or deletion of information about you, or ask questions about how it is handled. We will respond within a reasonable scope.

7. Children's Privacy

VidGetter is primarily intended for adults. Minors should use the service with the guidance and consent of a parent or guardian.

8. Updates and Contact

We may update this Policy as our service or legal requirements change. Updated versions will be published on the website. If you have questions about this Policy or our information practices, contact us through the website or official in-product support channels.